The CM Guide to Cleaning Restrooms

A before (left) and after (right) photos of a cleaned bathroom!

If you have poor restroom management in your facility, studies have shown that you are losing out on recurring in person sales by more than 50%!

    People connect the idea that poor restroom management means poor cleanliness standards in the facility as a whole. So, if you rely on a recurring customer base, like most businesses do, you are leaving money on the table if you don’t have proper restroom management.

Prepare first by ensuring you have all of the supplies needed for the job. We need all purpose cleaner, glass cleaner, disinfectant, trash bags, refills for all paper and soaps, and finally the tools for each part of the job.

     At CM Cleaning we have a primary focus on Avoiding Cross Contamination. We do this by color coordinating our equipment to the area they are assigned to.This way we are not using the same microfiber cloth on a toilet and an office desk.

     Pre-cleaning starts with dusting the entire area from top to bottom. From the air vents, to the wall partitions, light fixtures, dispensers and all corners.

    Then spray all surfaces with disinfectant. We want to allow for the necessary dwell time. So while that is doing it’s job, we will move onto the next step.

    We take off all large debris from the bathroom, especially around the urinals and toilets. Then we scrub all interiors of toilets, urinals, bowls, seats and drains. Replacing any urinal screens. Then wipe down all toilets and urinals including the seats and undersides.

Next, we apply the cleaner to all high touch point areas such as toilets, shower walls, urinals, sinks, dispensers, and door handles. For any tough stains that we find, or mineral deposits, we will use an acid bowl cleaner.

Then we clean the mirrors with glass cleaner and paper towel. Make sure to take your time so that you do not leave streaks behind.

Refill all dispensers, and remove all paper debris as well. Empty the trash cans, napkin holders, and sharps. Then disinfect all receptacles inside and out, and allow to air dry before adding the collective material.

For the walls, and the dividers in the stalls, our team first spot cleans any easily noticeable stains or marks. Then we apply cleaning solution from bottom to top with allowing for dwell time, and then wiping with a cloth.

Then for the mirrors or any glass areas we spray the glass cleaner and use the squeegee and/or paper towels to get a nice sparkling finish!

Then dry mop the entire floor surface, and toss the debris into the trash. Then remove all trash from any containers. Wipe down the inside of the receptacles as well!

Finally, we wet mop using the mop that is solely for restrooms to avoid cross contamination.

When it comes to the floor drains, we have to be incredibly careful. We do not recommend using any Sulfuric Acid based cleaner – especially if the building has a septic tank. But we do use an enzyme based drain opener in order to dissolve most of the gunk stuck in there.

Time for the final disinfectant. Remember how we sprayed everything but allowed for the dwell time? Now it is time to wipe it all down! Use a microfiber cloth to wipe all high touch areas first. Use different cloths for different areas to avoid cross contamination! Make sure to remove ALL chemicals from the high touch areas to avoid chemical burns! Now you have a pleasant restroom!

The Real Value of Cleaning

Not just another place to cut costs!

When it comes to cutting facility budgets (and who broke or stole the item from the conference room) for some reason the finger always gets pointed at the cleaning company. This is nothing new and has been one of the biggest problems facing cleaning company management teams for years. However, in reality the cleaning contract is one of the last places that should be considered when looking to cut a budget. The problem is that facilities managers and directors don’t have enough facts presented to them to back that theory up… that is, until now. It’s about time cleaning should be looked at as the profit center it truly is, instead of a major cost.Cleaning workers with cleaning van

Cleaning is an investment in human health, the environment, and an improved bottom line. It is most importantly your best defense versus infection and reduces risk of transmission. With cut-rate cleaning companies, no cleaning company at all, or slacking in-house cleaning staff, quality is sacrificed and bacteria and viruses are more apt to grow. This quickly translates into sick employees, where based on studies from the International Sanitary Supply Association, cost a company $6-9k per year per employee based on 7.7 sick days. To put this into perspective an average of 2,000 people in work-fields are hospitalized for influenza each year.

Cleaner air and surfaces rid of allergens are also known to improve workplace productivity dramatically. Dust exposure to your employees causes a 2-6% decrease in cognitive skills (typing, memory, logical reasoning, and creative thinking), whereas cold/flu symptoms cause a 3-8% loss of overall performance. The most common places with levels of high contamination are desk phones, keyboards, computer mice, faucets, vending machine buttons, and door handles. If you like numbers, check this out: a 2-8% increase in productivity in a 100-associate office with an average salary of $25,000 annually equates to $125,000 in savings (ISSA.com/value). To end on a high note, an average of only 49% of people wash their hands after they use the restroom in their place of work; but who needs cleaners?